Lukki Terms and Conditions

Welcome to Lukki Casino. These Terms and Conditions govern your use of our website, our services, and every game, promotion, and payment method available through Lukki. By creating an account or attempting a Lukki casino login, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our platform.

Who We Are

Lukki is owned and operated by Just Entertainment B.V., a company registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao. We hold a license issued by the Curaçao Gaming Authority under number OGL/2024/164/0246, and we have operated our online casino since 2023. Our casino offers services to players in Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets, with localized versions available in English, English (AU), English (NZ), English (CA), Français (CA), Deutsch (AT), Deutsch (CH), and Norsk.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register for a Lukki account. When you complete our sign-up process, we require accurate, complete, and up-to-date personal information. We reserve the right to verify your identity at any time, and we may suspend or close your account if we suspect fraud, underage participation, or use of false information.

We do not accept players from the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories for real-money play. Additionally, a separate bonus restriction based on citizenship applies to residents of Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, and Ukraine. Citizens of these countries residing elsewhere may still play, but we may request proof of address, and we may void winnings if residency cannot be confirmed.

Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, CHF, CAD, AUD, NOK, NZD, ZAR, INR, and cryptocurrencies such as BTC, ETH, BCH, XRP, USDT, USDC, BNB, DOGE, TRX, and ADA. Our minimum deposit generally starts at 20 EUR/USD or 30 CAD/AUD/NZD, though specific payment rails carry their own thresholds. We process deposits made via Visa, Mastercard, Paysafecard, Skrill, Neteller, MiFinity, MuchBetter, Interac, and crypto processing through CoinsPaid, among others, and all listed deposit methods are fee-free and processed instantly.

Our minimum withdrawal amount is typically 20 EUR or its equivalent, though this varies by method. We pay withdrawals back to the same method used for the deposit wherever possible. Every Lukki casino withdrawal is subject to daily, weekly, and monthly limits calculated from 00:00 to 23:59 UTC, and a cumulative daily profit limit of USD 50,000 also applies. We may pay amounts exceeding these limits in instalments or return them to your balance. We reserve the right to hold any withdrawal for the time needed to complete identity verification and anti-fraud review, although our published lukki casino withdrawal time is generally instant once verification is complete.

Every deposit carries a 3x wagering requirement before connected funds become withdrawable. We may refuse or apply a processing fee to withdrawal requests containing non-wagered funds.

Bonuses and Promotions

We offer a Welcome Offer of up to 4,000 €/$ plus 300 Free Spins spread across your first four deposits, along with a VIP First Deposit Bonus and additional promotions such as Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy. Any lukki bonus code or lukki casino promo code referenced in a specific promotion must be entered correctly during the deposit process to activate that offer. We apply a standard 40x wagering requirement to bonus funds and free-spin winnings unless a specific promotion states otherwise, and bonus funds expire seven days after crediting.

We require that real money be wagered before bonus money, and bonus funds are forfeited once connected real-money balance reaches zero. Game contribution rates toward wagering vary: slots generally contribute 100% with named exceptions, roulette 25%, blackjack and game shows 10%, and baccarat and other games 0%. We maintain a separate Forbidden Bonus Games list that is excluded from bonus wagering entirely. Winnings generated from any deposit bonus are capped according to currency, and any lukki no deposit bonus or no-deposit free spin winnings are subject to separate, lower caps before your first deposit.

We define bonus abuse broadly, and we may void winnings or close accounts where we detect activity such as switching between games with different contribution rates, using low-risk betting systems, drastically reducing stake size after a large win, hedging bets across correlated outcomes, or exhibiting patterns consistent with automated play. Only one bonus may be active on your account at a time, and deposit bonuses cannot be combined.

Yacht Club Loyalty Program

Our loyalty program, Yacht Club, rewards real-money play across seven tiers, from Jet Ski at level one to Super Yacht at level seven. We credit redeemable and status points based on wagering activity on slots, roulette, blackjack, and baccarat, and points can be exchanged for bonus money at rates that improve as you climb tiers. Exchanged bonus funds carry a 40x wagering requirement. Our VIP Paradise program, accessible by contacting our support team, offers higher limits, faster withdrawals, a personal account manager, and access to exclusive VIP events.

Game Fairness and Availability

Our casino offers over 14,000 games from providers including Pragmatic Play, BGaming, Evoplay, Booongo, Hacksaw Gaming, and many others, spanning slots, table games, live casino, jackpots, game shows, and sports betting. We make reasonable efforts to ensure that our games function correctly, but we do not guarantee uninterrupted availability of any specific title. We reserve the right to add, remove, or modify games and providers at our discretion without prior notice.

Account Responsibility and Dormancy

You are responsible for maintaining the confidentiality of your login credentials used for lukki login and lukki casino login access. We are not liable for losses arising from unauthorized use of your account resulting from your failure to protect your credentials. If your account remains inactive for 120 days without login activity or transactions, we may charge a monthly dormancy fee of 10 EUR until the account is reactivated or the balance is depleted.

Limitation of Liability

We provide our services on an "as is" basis. To the maximum extent permitted by law, we exclude liability for indirect, incidental, or consequential damages arising from your use of our platform, including interruptions, errors, or delays. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page regularly. Continued use of our services after any update constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our promotions, or your account, our support team is available 24/7 via live chat, or you may reach us by email at support@lukki.com.